Your Questions, Answered

  • Orders are typically processed within 3-5 business days. Once shipped, you will receive a confirmation email with tracking information.

  • We currently offer standard shipping on all orders. Shipping rates are calculated at checkout based on your location.

  • At this time, we only ship within the United States.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

Products

  • Yes. Our pillow covers are sold individually to allow for effortless mixing and layering when styling your space.

  • Our pillows are available as cover only or cover + insert. Simply select your preferred option when choosing size and color.

  • For the fullest look, we recommend using an insert 2 inches larger than the pillow cover.

    Example:
    22×22 cover → 24×24 insert.

  • Yes. Each Ember Coaster is crafted from natural agate stone, which means every piece features unique color variations and natural patterns.

Returns & Exchanges

  • At this time, we do not offer returns or refunds. All sales are final.

  • If your item arrives with manufacturer damage or a defect, please contact us within 3 days of delivery so we can review the issue and arrange a replacement if applicable.

    To help us resolve the issue quickly, please include:

    • Your order number
    • Photos of the damaged or defective item
    • Photos of the packaging (if applicable)

    Replacement requests submitted after 3 days of delivery may not be eligible for review.

  • Because our products are made in limited quantities, we do not offer exchanges for color, size, or style selections. Please review product details carefully before placing your order.

  • Please reach out to us at:

    cssupport@theposhinteriorsco.com

    Our team will be happy to assist you.

Care & Maintenance

  • For best results, we recommend spot cleaning or gentle hand washing depending on the fabric. Always air dry to maintain the integrity of the material.

  • Simply wipe clean with a damp cloth. Avoid harsh chemicals to preserve the natural stone finish.

Have a question? We're here to help.
Below are answers to some of the most common questions about our products, orders, and care instructions.

Orders & Shipping